We're here to help
Rainbow Wander was made with love, and we look after it the same way. If anything isn't blooming the way it should, reach out — a real person will read it.
Get in touch
Email hello@rainbowwander.com with anything at all — a bug, an idea, or just to say hello. Including your iPhone model and iOS version helps us help you faster.
Common questions
My steps look low. Rainbow Wander reads your steps from Apple Health and your iPhone's motion chip. Make sure you've allowed Motion & Fitness (and Health, if you use an Apple Watch) in iOS Settings — then reopen the app and it'll catch up on steps you took while it was closed.
The world isn't blooming as I walk. Blooming needs location. In iOS Settings → Rainbow Wander → Location, choose Always and turn on Precise Location so your world keeps coloring even with the app in your pocket. Blooming is gentle by design — it fills in as you actually walk, not when you're in a car.
How does "paint together" work? Open Our map, tap Invite to our map, and send the link to your person. When they tap it, the two of you paint one shared world. Only the colors are ever shared — never where you are.
Can I clear my map? Yes. There's a reset in the app's settings if you'd like a fresh start. Your progress otherwise stays safely in your own iCloud.
Is my data private? Completely. Your walks live on your device and in your own iCloud — never sold, never tracked, no ads. See our privacy policy for the plain-language details.
Still stuck?
Write to hello@rainbowwander.com and we'll get you sorted. Thank you for wandering with us.